Wednesday, January 16, 2013
ThinkInnovation - The Newsletter, Issue 5
Monday, November 7, 2011
ThinkInnovation - The Newsletter, Issue 4
In the fourth edition of ThinkInnovation, we will explore the methods, processes and systems of innovation. We will explore a method that helps us think about our thinking. Flowing from this, we will examine process of populating the collective wisdon of the crowd. Finally, we will look at a white paper that explains the system of making innovation happens in a 60,000-strong organisation.
Created by Bob Eberle in the 1970’s, SCAMPER, which comes in the form of a checklist of idea-spurring questions, helps you think outside-of-the-box when you encounter a challenge.
SCAMPER is based on the notion that everything new is a modification of something that has already existed. Each letter in the acronym – SCAMPER, represents a way the characteristics of the challenge are manipulated until new ideas are created.
The technique is easy to use and surprisingly.....
The facilitator is first and foremost a consultant at heart even though he is to lead generative conversations by their processes rather than through their contents during the facilitated sessions. This means an effective facilitator has two roles to play. During the facilitated session, the facilitator uses the language of facilitation to mine the collective knowledge, experiences and wisdom of the gathered crowd.
The successful mining of the collective wisdom of the crowd depends on the accuracy of the questions we pose to them during the discussions. When we asked the wrong questions, the participants will focus their cognitive energies in the wrong things, and ultimately we get the wrong answers and.....
The Ministry of Defence (MINDEF) Singapore has long been recognised as a forward looking agency that leads change in the public sector. In 2001, the Ministry decided to embark on her biggest transformation to meet the demands of the 3rd Generation Singapore Armed Forces (SAF) or the ‘3G SAF’. The Ministry had identified innovation as the key enabler in this transformation and aggressively pursuit its application to achieve her new goal.
The MINDEF Innovation and Transformation Office and the MINDEF Innovation Programme were conceived to realise this single objective.
In three phases, the programme uncovered the big picture, searched for the missing pieces, and.....
We know the value innovation brings to organisations. It could provide us the access to compete in traditionally unavailable markets. It could also create blue ocean markets that earn us supernormal profits.
Although the word 'innovation' has been widely used in our national discourse since 2000, this does not mean that its true meaning is fully appreciated and understood. It remains a jargon and big word even for the most educated person in our society. When asked about innovation, we typically hear people describing it as something new, unique and original. However, .....
Read more and post a comment >
There are many reasons why innovation fails to take off after much of the fanfare introduced at its launch. One key reason is that the owners of the innovation do not think through their longer term strategies, and when conditions change, they either lack the disposition or resources to allow them to sustain the diffusion of the innovation to reach its critical tipping point, where the change could take place without further interference from the owners
Thinking strategically involves looking not just at the past and present, but also at the future. Only after the successful completion of this phase could we strategically plan for the future. In short, regardless of the innovation introduced, strategic thinking helps you anticipate changes in the environment, and plan for them so you are prepared and.....
The first time I have learnt about IDEO was in 2001. I was totally impressed. I told myself that I would like to work in such a company or transform my organisation to resemble what IDEO has to offer
Inspired by what I have seen, I had included the ‘Shopping Cart’ video into the programme for a 200-participant strong conference that celebrated the efforts we had made in continuous improvement.
Subsequently, I have researched, practised and written extensively on what becomes as the key success factors of innovative organisations.
In the 10th article on this subject, I have written about the importance of Tag Teams in innovation.
Here are two self-assessment instruments which may help you uncover the health of your teams (sign into your facebook account first and then click on to each of these numbers)…
and launched by Anthony Mok on 7 Nov 2011.
Copyright 2011. Anthony Mok. All Rights Reserved.
Thursday, October 14, 2010
ThinkInnovation - The Newsletter, Issue 3
But what does it really mean? What is the 'box' mentioned in the phrase? We have included an 'outside' in the maxim, how does the inside looks like? Since we know we need to 'think' to get out, then what kind of thinking should we use to do that?
After years of teaching others how to think creatively, I find the best way to answer these questions is through learning and using the creative tools to experience what thinking outside the box really means.
Assumption Reversal Method, which ideas are triggered from assumptions that are reversed from those currently ruling the situation, is an excellent ideation technique that enables us to obtain such enlightenment....... Read more >
To effectively accomplish these, the facilitator needs to know how the brain creates insights, understand the science behind the enrichment and enlargement of collective wisdom, and be aware of the predictable behavioural responses in group interactions. I call this aspect of facilitation the ‘Psyche of Facilitation’............... Read more >
Quiet Leadership
Six Steps to Transforming Performance at Work
David Rock
ISBN 978-0-06-083591-0
You want your team to crack the challenge it is currently working on and you think you know what it should be doing. You had expected the team to come up with some breakthroughs after the meeting but a week later you found that the members are still not making any headway. You are beginning to feel very frustrated with each member of your team and wondering if you should be the one working around the problem instead.
Sound familiar?
One of the hardest challenges in managing performance is changing the way people think.
Supported by the latest research in the functions of the brain, Quiet Leadership provides a brain-based approach that helps you improve your own performance and those of your colleagues'.
Quiet leaders are masters in bringing out the best performance in others. They improve the quality of thinking amongst people without telling any of them what they should do. Quiet Leadership gives you the clarity that comes from using and mastering powerful insights that make us perform and succeed at the highest level......... Watch this Video >
Organisations may use a number of interventions to improve the performance of individuals. These may include teaching, training, facilitation, mentoring, and counselling. Coaching is one of such interventions but its principles, approaches and techniques are distinctively more self-directed. People are meaning making machines and tend to be derailed in their performance, In this 2-day programme, you will uncover the key elements of coaching for innovation...... Read more >
Our career may be progressing smoothly with our goals largely achieved and our future career prospects remain bright. However, it is not guaranteed that we are forever successful at our workplace and in our work life. We could be hit by a snag that slows us down or even halt our advancement entirely.
Sometimes, we are aware of these when we saw our peers progressing ahead of us but often we do not know the way out of the situation. At other times, we only know we are unhappy and stressed by events that we feel we have no control over but yet we are never able to pinpoint accurately the source behind these.
This profile highlights the drivers that may help explain the challenges you may be facing with the growth and development of your career. This could be used as a early warning device informing you of your propensity for derailment.
Each driver is coded to provide you with a colour indicator of the likelihood of you being derailed in your career and the drivers behind this propensity. It could also used to highlight the prevailing reasons for the slowing down or halting in your career progression.
So, what the health of your career?
Here is a self-assessment instrument which may help you uncover the health of your career…………… Download and complete this >
produced by Anthony Mok on 14 Oct 2010.
Copyright 2010. Anthony Mok. All Rights Reserved.
Tuesday, March 2, 2010
ThinkInnovation - The Newsletter, Issue 2
Why do we face such dynamics? This is because most brainstorming sessions are organised as idea dumping rather than idea creation sessions. By idea dumping, participants are encouraged to recall and release ideas that they already had. This is far from doing idea creation. While we cannot discount the value of these ‘already had’ ideas, they are still nothing more than old ideas.
To generate real ideas in brainstorming sessions, we need techniques that force us to think outside the box and Visual Connection is an ideation technique, which ideas are triggered from words associated with images……… Read more >
A few years back, on a wet and cold December afternoon, someone asked me a question, "Anthony, is asking the participants how they feel about the facilitator or trainer, delivery of the course content, ambience of the training venue, and quality of the refreshments a good way in helping me determine whether I should continue running a programme with a particular vendor?"
“Yes”, I said without hesitation. "After all, is this not how the industry reports the 'Return of Investment' of the workshops, training courses and developmental programmes it conducts for its clients?"
A month later, I was not so sure. I think there is another way to do this - a way where we could look beyond the 'impression management' and focus on real training outcomes and results. Less about blaming the trainers or facilitators for a failed performance and more about looking at the failure holistically and examining the role the organisation has to play in enabling transference of learning back at the workplace………… Read more >
It is not natural that teams will succeed. They need to be really set up for success. Balanced Dynamics InnovationTM is a proven approach that has helped organisations increase their propensity in getting innovative solutions from their innovation teams. The approach addresses the challenges of bringing the right capabilities and capacities into the team and at the same time overcoming the difficulties of keeping the team members, with very diverse backgrounds, long enough to bring their innovative solutions to the market.
At the end of the workshop, you will be able to:
- Gain important insights into your team’s current work preferences and dynamics. We all display different preferences at work. Some of us prefer to think while others prefer to do. Our work preference affects the way our team mates perceive us and impact the ways we contribute to our teams. So, what is your work preference? Do this quiz and find uncover your 'Work Preference Profile' at work
- Uncover the key missing skills that affect your team’s resilience. The ‘Linking Skills Profile may reveal what is missing in your skill set……….Do this Quiz >
- Leverage on the capabilities of your team to identify opportunities for innovation
- Use your Challenge Statements to visually connecting to your ideas
- Reach a consensus over the ideas that are most suitable for the Challenge
- Win by identifying the Force Fields that may derail your innovative project
There will be costs in bringing about these benefits and the organisation will continue commit to doing improvement up to the point where the costs of the improvement equals to the benefits derived from it. This means that there are real diminishing returns in all kinds of continuous improvement.
However, what is the driver for this and what could we do given this reality? To appreciating these, we have to first understand the natural laws that govern the technologies that create…… Read more and post a comment >
Copyright 2010. Anthony Mok. All Rights Reserved.
Preview - ThinkInnovation - The Newsletter, Issue 2
In this edition, we will explore the concept of ‘Real’ and ‘Fake’ work, and their implications on the types of innovation we create for our society.
This preview was written on 2 Mar 2010.
Copyright 2010. Anthony Mok. All Rights Reserved.